Global Operations Latam

Posted 9 months ago

Hands is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.

As Global Operations Latam, you will be leading a team of country operations manager to provide enough supply of couriers in our cities in Latam. The couriers, glovers for us, are a key player in glovo’s marketplace and you will need to ensure the long-term sustainability of the fleet as well as its daily performance.

Responsibilities:
  • Be part of the Latam Operations Team that will improve all operational metrics (Delivery times, efficiency, happiness, etc.)
  • Lead global projects to improve operational KPIs world wide: Analisis, priorisation, implementation and impact tracking
  • Coordinate tech solutions with our engineer team
  • Understand, deep-dive and have under control the supply status of all the cities
  • Standardize processes among cities

Requirements:

  • 3+ years of experience in high demanding positions (operations, consulting, investment banking, etc.). Experience in on-demand delivery is a plus
  • Analytical skills are a must. Knowledge in SQL
  • Results oriented, autonomous and efficient
  • Leadership – you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
  • Degree in Engineering, Economics or similar
  • Good English

Benefits:

  • The opportunity to change the world and see how everyone uses the product you build
  • Work in an international, dynamic and passionate environment with a great company culture
  • Free Glovo Credits
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